YING-HSIN CHANG

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Sales/Administration assistant

Cork

。Strong organization and communication skills
。Good interpersonal and team working skills
。Excellent attention to detail
。Proactive attitude and curiosity
。Passionate about learning
。Adaptability

Education

2009-2013

Bachelor at Shih Chien University

BS in Family Studies and Child Development in Taipei

Experience

11/2022–12/2022

Sales Associate Christmas Full Time at Sómas

。A pop-up store during Christmas.
。Greets people who walk in the store; respectfully asks if they need assistance.
。Provides educated recommendations based on customer’s needs and objectives.
。Assists customers in finalizing the purchase of the product; processes type of payment and make sure customer is given a receipt and exact change.
。Keeps the store clean and orderly.
。Reviews par-stock level of products and other merchandise; sends a request for requisition, if needed.

05/2020-07/2022

Education Counsellor at REINE Education Centre

。Responsible for studying abroad consultation, school application process, customer complaint handling.
。Creating, writing and uploading articles on company official website, for example on school application information for international students, carrying out keyword and topic research.
。Planning study abroad lectures and recruit campus ambassadors of various schools to promote lectures.
。Created and curated social media content and posts for company accounts (Facebook & Instagram) to promote and raise awareness of brands, consulting programmes, webinars and resources.
。Company website management and maintenance. (via WordPress)
。Developed highly effective remote working skills collaborating with colleagues using Google Docs, Skype and Zoom.
。Demonstrating effective communication skills with students and colleagues

03/2019-04/2020

Education Counsellor at Blue Ocean International Consulting In

。Responsible for studying abroad consultation, school application process, customer complaint handling.
。Created and curated social media content and posts for company accounts (Facebook & Instagram) to promote and raise awareness of brands, consulting programmes, webinars and resources.
。Company website management and maintenance. (via WordPress)
。Demonstrating effective communication skills with students and colleagues

06/2017-06/2018

Sales Associate at CNKW Souvenir Shop

。Greets people who walk in the store; respectfully asks if they need assistance.
。Provides educated recommendations based on customer’s needs and objectives.
。Assists customers in finalizing the purchase of the product; processes type of payment and make sure
customer is given a receipt and exact change.
。Immediately attends to customer complaints and works to have it resolved in the fastest way possible
。Keeps the store clean and orderly.
。Assists with daily closing account; prepares necessary reports.
。Reviews par-stock level of products and other merchandise; sends a request for requisition, if needed.

  • Updated 4 months ago
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