Tim O Brien

Timothy O’Brien
Address: 18A Westbury Grove, Wilton, Cork, Ireland
Telephone: 087 4628413
Email: [email protected]
Professional Profile
An ambitious and dedicated professional with strong customer service skills and recent experience as an Electrical Contractor. Utilises excellent communication and interpersonal skills to establish productive working relationships with customers and colleagues at all levels. Works well as part of a team or uses initiative to complete tasks independently. An exceptionally well organised individual who successfully prioritises workload and manages time to fulfil multiple responsibilities simultaneously. Maintains a positive, focussed attitude in fast-paced, high pressure environments.
Objective
Now seeking to secure a challenging and rewarding position in the Technology Industry which makes best use of existing and newly found skills, and facilitates continuing professional development.
Career Summary
(June‘07 – Present) Turners Cross Electrical, Turners Cross, Cork, Ireland

• Providing general maintenance problem solving for clients, which includes the deciphering of electrical, plumbing and carpentry drawings.
• Responsible for liaising and reporting to managers, other team members and clients.
• Supervision of apprentices
• Working on my own initiative
• Clean and sterilise all equipment and work surfaces to the required standard
• Prepare the necessary materials and instruments
• Ensure safe disposal of all electrical waste
• Ensure that client needs are met
• Provide clinical assistance to the orthodontist while treating the patients
• Take various forms of impressions and pour up study models as required
• Continually interpret the needs of clients and deal with them promptly and efficiently
• Assist in all clerical and administrative duties as required including basic bookkeeping and record maintenance
• Cash handling
• Identify my training and development needs and undertake the appropriate training

March’05-June’07
Employer: Sean Ahern Electrical.
2nd Year Apprentice Electrician

• Working within a team on large scale electrical projects for clients such as
UCC, South Infirmary Hospital, CUH among others
• Worked effectively as part of the electrical team to maintain a high standard of service

March’04-Dec’04 Group4 Ltd Dublin
Industrial Security Officer

• Working at IBM (Airton Rd) site.
• Responsible for security of stock deliveries and despatches
• Allowing access to buildings for staff and contractors.
June’03-March’04 Jacobs Engineering – I.T Helpdesk Support

• Employed as part of a Helpdesk team environment, responsible for the up keep and maintenance of IT systems.
• Responsible for Cad Workstation Design and equipment layouts, File allocation table, Drawing Management, Space Allocation Models. As well as new rollouts of O.S.
• Providing users with support for software/hardware problems and solutions and new applications
• Utilising strong communication and interpersonal skills to establish productive working relationships with colleagues at all levels and to facilitate effective team work
• Continually striving to improve productivity and maintain standards during the production
• Efficiently directing customers to personnel in other departments where appropriate and confidently addressing concerns and complaints
• Recording details of enquiries, queries and complaints and regularly liaising with management to resolve reoccurring problems with the system/customers
• Proactively providing recommendations for improving efficiency
• Interacting with staff face-to-face or via the telephone to provide store information such as product availability, ordering items, what can be ordered in, opening times, returns and customer complaints

May’01-June’03 Computer Planet, Ballincollig – Store Manager

• Employed to run Computer Planet Ballincollig
• Upgrading various types of hardware and software systems
• Responsible for shop cash, buying and selling of computers and peripherals
• Entrusted with the upgrade of the business computer systems and their network needs
• Responsible for the training new employees

May’00-Nov’01 QC DATA Conversion Technician (Grade II)

• Interpreted Electrical Cable Drawings to CAD using Bentleys MicroStation

Education and Qualifications

Further Skills
• Safe Pass Approved (Current)
• Manual Handling Course (Current)
• 2003/2004 First Aid (Industrial)
• National Apprentice Competition in drafting using AutoCAD
Interests and Activities
My Hobbies are swimming, mountain climbing, reading and playing the guitar. I enjoy meeting new people. I like working with computers, enjoy programming, repairs and upgrading PCs.

REFERENCES ARE AVAILABLE ON REQUEST