Syed Asif
SYED ASHRAFUL ASIF
Wellington Road, Cork
Mobile: +353838533486
Email: [email protected]
PROFILE
A Confident and dynamic individual, with an extensive and successful background in customer service level. Well organized and sociable, enjoys learning new skills and working in a team environment. Objective is to make best use of skills, and further progress in a suitable vacancy, for an organization that rewards loyalty and hard work and also more than willing to undertake additional training to enhance personal and professional development.
SKILLS
§ Excellent communication skills with all types of people.
§ Excellent management skills.
§ Very good ability to work under pressure.
§ Flexible and willing to train and learn new skills.
§ Reliable and always willing to help others.
§ Fluent in English, Bengali, Hindi and Urdu.
§ Administrative and clerical skills.
§ IT and computer literate.
WORK EXPERIENCES
Night Receptionist, Travelodge Hotels Ltd, London Balham, UK (August 2013- March 2016)
§ Dealing with telephone and guest enquiries,
§ Customer check in and out
§ Night audits, Banking
§ Security checks of the hotel.
Retail Operatives, TCG Management (Henry’s Café Bar), London, UK (April 2011- April 2013)
§ Cash Handling
§ Taking order
§ Serving customers
§ Stock counting.
Receptionist, A K Solicitors LLP, London, UK (February, 2010- March, 2011)
§ Pick up the phones
§ Deal with the clients
§ Additional official works.
Executive, Marketing Service Department, Central Cargo Private Limited, Dhaka, Bangladesh (May, 2007- July, 2009)
· Supervise survey team
· Check field force expense bill
· Prepare doctor donation statement
· Analyze daily call report
· Prepare different reports for management review and co-ordinate between field forces and head office.
ACADEMIC QUALIFICATIONS
Cardiff Metropolitan University, Cardiff, UK
(MBA) Master of Business Administration, (July, 2011- January, 2012)
EDEXCEL, London, UK
LEVEL 7 BTEC Advanced Professional Diploma in Management Studies, (February, 2010- May, 2011)
Dhaka College (Under National University), Dhaka, Bangladesh
Master of Arts in English, (2005-2006)
Dhaka College (Under National University), Dhaka, Bangladesh
Bachelor of Arts (Hon’s) in English, (2001-2005)
INTERESTS
I love reading books, cooking, travelling to different places and countries and meet with different cultural people, listening music and watching movies. I also love to play a variety of sports like football, tennis, cricket etc.
REFEEREES
References are available on request.