Rachel O’Driscoll

42 Ferney Grove
Mahon, Blackrock
Cork
Mobile: 086 877 7824
Email: [email protected]

PERSONAL PROFILE
A reliable, trustworthy and hardworking person who is able to multitask and thrive at the
chance of learning new abilities. Excellent communication skills which were developed
through experience dealing with customers. Enjoys working in a challenging
environment. Works in an efficient and professional manner. Excellent team player.

SKILLS
● Competent with all MS packages
● Experienced in dealing with the public
● Ability to work under pressure
● Adaptability
● Time management
● Excellent written and verbal communication skills

EXPERIENCE
Abtran Insurance — Claims examiner/ Provider support
November 2015 – June 2017
● Processed insurance claims for members
● Answered queries for hospitals using email and phone

Pier Head Inn — Bartender
December 2014 – March 2015
● General bar duties

Peter Quigley & Co Solicitors, work experience — Legal secretary
January 2014 – February 2014
● Typing of invoices
● Photocopying
● General administration duties

Mahon Youth Cafe — Shop assistant
March 2009 – April 2011
● Stock taking
● Cleaning
● Dealt with customer queries
● Cashed up at the end of each shift

EDUCATION
Insurance Institute Ireland — General Insurance
September 2016 – May 2017

Shaw Academy — Photography
February 2015 – March 2015

Cork College of Commerce — Legal Studies
September 2013 – May 2014
– Criminal law                  – Audio transcription
– Business law                  – Communications
– Database methods        -Legal practice and procedure
– Text production            – Law and insurance

Cork College of Commerce — Adult leaving certificate
September 2012 – June 2013

Cork Academy of Music — Level 5 Music
December 2009 – December 2011

AWARDS
● Pitstop Leadership program – Programme to help develop leadership skills
● Gaisce bronze award