I am a Customer Specialist
A conscientious and hardworking person with extensive experience and knowledge in customer service, currently seeking a new position.
I am an enthusiastic and motivated person who has a passion for supporting customers.
•7 years of professional experience in customer service
•Great hospitality skill
•Well worked for team
•Proficient in Japanese (native) and English (Upper Intermediate level) •Proficient in Microsoft Office, Word, and Excel
•Traveling long and learning different culture
•Watching sports (especially football and volley ball)
•Cooking, and eating international foods
06/2018 - 08/2018
Cambridge First Certificate in English Course at Active Centre of English Training
Currently I am going to language school in the morning time and the course is finishing on 24th of August.
So I would be more flexible then.
03/2016 - 04/2013
Hospitality Proficienc qualified at Osaka Seikei College
I majored in tourism, and learned about hospitality there.
04/2016 - 03/2018
Travel Counselor at H.I.S. Co.,Ltd
•Counselling •Booking an air ticket, a hotel, and an optional Tour •Managing costumer’s travel on PC
•Training for newcomers
11/2016 - 03/2016
Waitress at Grande Coffee
•Taking orders •Serving coffee and meals
11/2014 - 03/2016
Part time job staff leader at Hirashima Sushi Deli
•Selling Sushi and Onigiri (Japanese style rice ball) •Casher
•Training for new comers
11/2013 - 03/2014
Waitress at ROOP at Agora Regency Hotel
•Supplying meals and serve drinks at the morning buffet style restaurant
04/2012 - 12/2013
Waitress at Otsuya Yakiniku restaurant (Japanese style BBQ)
•Serving meats, vegetables, and drinks