Minami Ito

Photo

I am a Customer Specialist

Cork, Ireland

A conscientious and hardworking person with extensive experience and knowledge in customer service, currently seeking a new position.

I am an enthusiastic and motivated person who has a passion for supporting customers.

 

★Skills
•7 years of professional experience in customer service

•Great hospitality skill

•Well worked for team

•Proficient in Japanese (native) and English (Upper Intermediate level) •Proficient in Microsoft Office, Word, and Excel

 

★Interests
•Traveling long and learning different culture

•Learning languages

•Watching sports (especially football and volley ball)

•Cooking, and eating international foods

Education

06/2018 - 08/2018

Cambridge First Certificate in English Course at Active Centre of English Training

Currently I am going to language school in the morning time and the course is finishing on 24th of August.
So I would be more flexible then.

03/2016 - 04/2013

Hospitality Proficienc qualified at Osaka Seikei College

I majored in tourism, and learned about hospitality there.

Experience

04/2016 - 03/2018

Travel Counselor at H.I.S. Co.,Ltd

•Counselling 
 •Booking an air ticket, a hotel, and an optional Tour
 •Managing costumer’s travel on PC

•Training for newcomers

11/2016 - 03/2016

Waitress at Grande Coffee

•Taking orders
 •Serving coffee and meals


11/2014 - 03/2016

Part time job staff leader at Hirashima Sushi Deli

•Selling Sushi and Onigiri (Japanese style rice ball)
 •Casher

•Training for new comers

11/2013 - 03/2014

Waitress at ROOP at Agora Regency Hotel

•Supplying meals and serve drinks at the morning buffet style restaurant


04/2012 - 12/2013

Waitress at Otsuya Yakiniku restaurant (Japanese style BBQ)

•Taking orders
•Serving meats, vegetables, and drinks

  • Updated 5 years ago
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