Katie Ann Tyrrell

Name: Katie-Ann Tyrrell.

Address: 23 St Michaels Close Mahon Cork Ireland.

Tel: 085-1201363  Email:[email protected]

Personal Profile:  I currently work in Voxpro on the Airbnb account as a Customer Service Agent. I handel calls and emails which are most guest or host who call in asking general questions about upcoming reservations. I also worked in Abtan as a customer service advisor. I worked on the Irish Water account for 4 weeks and then moved on to the Irish Life Health account. I then  work on the Green Network Energy account since June 2017 until April 2018. I have excellent knowledge of using microsoft word and microsoft excel.I have experience in working as a reception.

Career History:

Voxpro Campus Mahon, Cork

Job Title: Customer Service Advisor  Date: 9th April – Present

Description of work: I currently work on the Airbnb account which deals with Guest who stay in property’s that are being rented out by either the owners of the property or people who are living in the property. I mostly deal with calls from Guest’s or Host who have questions about upcoming reservations or just have questions about Airbnb.

Work Experience: Childminder in Ready Stay Play Créche in Mahon Point Shopping Center from February 2009 for two weeks.

Childcare Worker in Bessborough Day Créche from August 2012- March 2014

Bartender/Waitress in Blackrock Inn from January 2015- March 2015

Education:

Place of education/course: Fás Training Center

Title: of course: Make up                     Result: PASS

Place of Education/school: Ashton School

Title of course/exam: Leaving Certificate 2012 Junior Certificate 2009.

Hobbies/Interests:

Charity Work – I participated in Shave or Dye 4 years ago and raised €1,500 for shaving my hair off. I also took part in the Women’s Mini Marathon for the Down Syndrome Ireland.

I love working with children- I have been a babysitter for the last 13 years for family members and people in my area.

References:

Patricia Collins.

(086-3010108).

Ciara Carroll

(085-7102439)