katie karzai
Katie Karzai
44 Curraghwoods
Frankfield
Co Cork,
(087) 097-8218
Personal Profile
A sociable, focused and well presented individual who has a track record of putting the customer first, developing people, delivering results and achieving high retail standards. Able to work accurately to deadlines, whilst fully focussing on providing excellent customer service at all times. Having a commitment to work to the best of their ability. A driven individual who wants to progress, and is now looking to join a company where internal succession is always given priority.
Areas of Expertise
Supervising staff
Target based sales
Customer service
Visual merchandising
Stocktaking
Cash management
Resolving problems
Communicating
Social media advertising and promotions
Photography for web development
Education
St Mary’s Catholic High School, Blackpool, Lancashire, England
GCSE’s English (C) Maths (C) Science (C+C) Religious Studies ©
Art and Design (B) Home Economics (B) Child development (B)
Work Experience
Retail Assistant/Supervisor/Social media marketing
The Shoe Suite, Cork City, Cork October 2016 – Present
Working in a target driven environment, at the heart of a retail store, welcoming customers and asking questions about their needs then satisfying those needs.
Opening and closing the store, counting and balancing cash registers, depositing large sums of money into the bank as and when needed.
Organize workflow and ensure that employees understand their duties or delegated tasks
Monitor employee productivity and provide constructive feedback and coaching
Receive complaints and resolve problems
Drive sales and brand awareness via facebook and Instagram
Photography, editing photos for stores webpage
Process websale orders via magento
Au Pair
Palmer Family – Orange County, California September 2010 – September 2014
Encourage social interaction and providing stimulating learning environments.
Teach social graces and table manners.
Lead educational activities such as reading.
Retail Assistant
T.K. Maxx, Blackpool, England September 2007 – February 2008
Assisted in unloading deliveries, organising new stock into departments.
Monitor the fitting room, Watch for and recognize security risks and thefts.
Ticket, arrange and display merchandise.
Exchange merchandise for customers and accept returns.
Data entry clerk
National Savings and Investments, Blackpool, England June 2006 – September 2007
Inputting customer and account data from source documents within time limits
Verified entered customer and account data by reviewing, correcting, deleting, or reentering data.
Maintained data entry requirements by following data program techniques and procedures.
Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
Personal interests
Shopping | Traveling | Reading | outdoor activities with my children | Cooking and baking Photography
References
References can be provided on request.