Karina Clifford
I am currently a Manager with Claire’s Accessories, Mahon Point Shopping Centre. This is the top Claire’s accessories store in Ireland with a multi-million euro turnover, I am also the Store Manager Trainer for Claire’s Accessories in Munster. Although I really enjoy this position, it is only maternity leave cover and a return date for the previous manager hasn’t been confirmed. In 2014/2015 I completed a medical secretary diploma with Pitman Training in Monavalley, Tralee. Included in this was 3 months of fantastic work experience in the MRI section of the Bon Secours Hospital Tralee and this was an extremely challenging and fast paced environment. I really enjoy working and dealing with people and this allowed me to deal with people through email, phone and at the reception desk.
Education
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2014-2015
Medical admin and Office applications Diploma at Pitman Training College
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2014-2015 Pitman Training, Monavalley, Tralee.
Medical Secretary Diploma.
Modules: Microsoft Office Applications. Audio Transcription. Medical terminology.
Typaz professional typing. Business document production.Results:
Word – Pass
Excel – Pass
Business Document Production – Course Completed
Go Get That Job – Distinction
Typing – Pass
Go Make a Difference – Course Completed
PowerPoint – Distinction
Outlook – Distinction
Medical Terminolgy – Pass
Medical Word Processing – Pass
Audio Transcription – Pass
Medical Audio Transcription – Course Completed
Experience
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2016-present
Branch Manager/Store manager trainer at Claire's Accessories
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Along with my role as manager with Claire’s Accessories in Mahon, I am now also the SMT for Munster. This involves the training and induction of all new store managers/assistant managers that join the company. They usually come to the store in Mahon where they would be for 2 weeks before starting in their own stores. This also involves constant coaching after original training has finished. I would travel to other stores to monitor the progress of new managers and to deal with any issues they may have.
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April 2015-June 2015
Medical Secretary at Alliance Medical
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During my work experience in the MRI department I was at the main reception of the MRI department. Confidentiality and diplomacy was a very important factor in this position. This included checking in patients, processing health insurance, dealing with other hospitals regarding bloods etc, audio transcription and all general office duties.