I am a 22-year-old enthusiastic, organised and reliable graduate looking for fulltime work.
Bachelor of Commerce International – German, University College Cork 2014-2018
Results: 2H1 final grade, 2H2 (59%) in first and second year.
People and Organisations (78%) Marketing and Society (66%)
Management Information Systems (62%) Introduction to Business Law (68%)
Employment Law (61%) International Management and Organisation (65%)
Cultural and Intercultural Learning (71%)
Erasmus Year, Vienna University of Economics 2016-2017
Leaving Certificate, St. Angela’s Secondary School, 485 points 2014
Flying Pig Beach Hostel Bar/Receptionist Aug 2018- Oct 2018
Serving Customers at the bar.
Checking in and out guests and making sure their needs are being met.
Responsible for the training of new employees.
Supervising and overseeing the work of the cleaners.
Imperial Hotel Accommodation Assistant Dec 2017- Aug 2018
Master Key holder, responsible for maintaining the cleanliness of the hotel and guests’ rooms.
Providing guests with excellent customer services and ensuring all guests’ needs are being met.
Solely responsible for the accommodation department during shift work.
Received bar training and assisted bar during busy periods.
ISS Contract Cleaner June 2017- Dec 2017
Maintain cleanliness in cabins, on-board cinema, a restaurant and bar under strict time pressure due to quick passenger turnover.
Report on my team’s progress to supervisors.
JJ ‘O Driscoll’s Superstore Deli Assistant and Baker Sep 2014-June 2016
Responsible for training in new employees in the bakery.
Answering customers’ questions and addressing problems both in person and via phone.
Building customer confidence by actively listening to their concerns and giving appropriate feedback and educating customers on all of our products and services offered.
Making and preparing food.
Good Knowledge of H.A.C.C.P systems
Proficient in the use of MS Office, MS PowerPoint, MS Outlook, MS Excel and Windows platforms.
Experience with SPSS.
Good spoken and written German
INTERESTS AND ACHIEVEMENTS
Cooking: Keen interests in cooking
Travel: Have visited many European cities and gotten to know many new cultures while on year abroad.
Ms. Mary Riordan, Manager, ISS Contract Cleaning
Tel: (087) 419 44 11 Email: [email protected]
The Flying Pig Beach Hostel, contact details available upon request.
Imperial Hotel, contact details available upon request.
JJ ‘O Driscoll’s, written reference available upon request.