Julie Coughlan

PERSONAL STATEMENT

I am a 22-year-old enthusiastic, organised and reliable graduate looking for fulltime work.

EDUCATION

Bachelor of Commerce International – German,  University College Cork                     2014-2018

Results:  2H1 final grade, 2H2 (59%) in first and second year.

Core Modules:

People and Organisations (78%)            Marketing and Society (66%)

Management Information Systems (62%)    Introduction to Business Law (68%)

Employment Law (61%)                International Management and Organisation (65%)

Projects:

Cultural and Intercultural Learning (71%)

Erasmus Year, Vienna University of Economics                         2016-2017

Leaving Certificate, St. Angela’s Secondary School, 485 points                                         2014

WORK EXPERIENCE

Flying Pig Beach Hostel        Bar/Receptionist            Aug 2018- Oct 2018

Serving Customers at the bar.
Checking in and out guests and making sure their needs are being met.
Responsible for the training of new employees.
Supervising and overseeing the work of the cleaners.

Imperial Hotel             Accommodation Assistant         Dec 2017- Aug 2018

Master Key holder, responsible for maintaining the cleanliness of the hotel and guests’ rooms.
Providing guests with excellent customer services and ensuring all guests’ needs are being met.
Solely responsible for the accommodation department during shift work.
Received bar training and assisted bar during busy periods.

ISS                                 Contract Cleaner                      June 2017- Dec 2017

Maintain cleanliness in cabins, on-board cinema, a restaurant and bar under strict time pressure due to quick passenger turnover.
Report on my team’s progress to supervisors.

JJ ‘O Driscoll’s Superstore            Deli Assistant and Baker                     Sep 2014-June 2016

Responsible for training in new employees in the bakery.
Answering customers’ questions and addressing problems both in person and via phone.
Building customer confidence by actively listening to their concerns and giving appropriate feedback and educating customers on all of our products and services offered.
Making and preparing food.

SKILLS

Good Knowledge of H.A.C.C.P systems
Till experience.
Proficient in the use of MS Office, MS PowerPoint, MS Outlook, MS Excel and Windows platforms.
Experience with SPSS.
Good spoken and written German

INTERESTS AND ACHIEVEMENTS

Cooking: Keen interests in cooking

Travel: Have visited many European cities and gotten to know many new cultures while on year abroad.

REFERENCES

Ms. Mary Riordan, Manager, ISS Contract Cleaning

Tel: (087) 419 44 11         Email: [email protected]

The Flying Pig Beach Hostel, contact details available upon request.

Imperial Hotel, contact details available upon request.

JJ ‘O Driscoll’s, written reference available upon request.