Fiachra McKermott

Fiachra McKermott

Mobile: +353 89 7039338

Email: [email protected]

Address: 5 Ard Mhuire, Upper Aghada, Midleton, Co Cork, Ireland

EDUCATION HISTORY

2.1 Degree

B/A in Journalism and New Media

University of Limerick

September 2011 – May 2015

Subjects

History
Politics and Public Administration
Sociology of the Media
Cultural Studies
Journalistic Writing
Skills for Journalism
Shorthand
Media Law
Radio Journalism
Interviewing and Reporting
Magazine Journalism
Advanced Broadcasting
Advanced Radio
Feature Writing

ACHEIVEMENTS

Completed 120 hr TEFL course in August 2016
Winner of the 2015 Headline Award
Elected Class Representative – 2012/2013, 2013/2014
Elected University Press Secretary – 2012/2013
Appointed Sports Sub-Editor for Limerick Voice – 2012/2013
Appointed Features/Lifestyle Editor for Limerick Voice – 2014/2015
Wrote, narrated and edited solo audio documentary “Midleton – hope springs eternal for the former suicide capital of Ireland” – 2014/2015
Completed Erasmus/student exchange in Murdoch University, Perth, WA, Australia – 2014
Awarded the Radio Fremantle/Radio Murdoch Best Segment Award 2014

EMPLOYMENT HISTORY

Customer Service Representative

Voxpro, Bessboro Rd, Blackrock, Cork City

September 2016 – present

Native English Language Teacher

Colegio de le Sagrada Familia, Miranda de Ebro, Burgos, Spain

January 2016 – June 2016

Adventure Sports Instructor

East Cork Adventure Centre

April 2010 – September 2016

Adventure Sports Instructor/

Assistant Manager

Trabolgan Adventure Sports, Trabolgan Holiday Village, Whitegate, Midleton, Co. Cork

April 2006 – November 2009

Roles

Worked under the Pinergy contract
Answer a high volume of calls and emails
Operate in line with client SLAs and team KPIs
Use of internal systems such as SFE, CRM and Liberty
Fast-paced data entry

Teaching English
Grammar classes
Translation from Spanish to English
Coordinating with other teachers
Child-minding duties

Archery
Paintballing
Kayaking
Bogstacle course
Shooting
Aeroball
Sumo Wrestling

Archery
Abseiling
Quad-Biking
Aeroball
Climbing
Zip-Wiring
Basketball
Football
Tennis
Badminton
Go Karting
Orienteering

As Assistant Manager:

In charge of opening and closing the premises
Responsibility for counting the tills and balancing all money on site and the end of shift including Petty Cash
Assigned to answer for orders and deliveries
Constant interaction with complaints and staff issues
Responsible for up to 30 staff members
Constant interaction with customers, ensuring the front of the company and the staff were hospitable and welcoming
Dealing with and reporting to upper-management

Personal skills

The ability to thrive under pressure
Proficient in the use of Microsoft Office, Excel and Internet
Driving Licence holder
Excellent communication and interpersonal skills
Independent and calm under pressure
Great organisation and time keeping skills
Trained in Adobe Photoshop, Adobe Premiere Pro, Final Cut Pro and Adobe InDesign
Proficient in Adobe Audition
Proficient in Shorthand
Proficient in the use of sound recording equipment and radio mixing systems

Selected Referees

Alan Sheppard

Adventure Sports Manager

Trabolgan Holiday Village

+353872611564

Liam Curtin

Manager

East Cork Adventure Centre

+353873220302

Colegio de la Sagrada Familia

+34947310776

Further employment history & references available on request