Erika Monaliza Gomes de Oliveira


Customer service; cleaner; Accommodation assistant

Cork Ireland

Professional customer service with more than 10 years of experience. Adaptable and able to work under the pressure and follow instructions is looking for a job. I’m very organized, patient, and friendly. I am hard worker, responsible and I like to be part of a team. Good in solver problems and with de quick reasoning.

Available daily in the mornings until 12:30 pm, in the evenings after 16:30 pm.



Bachelor of Social Media/Comunication at Centro Universitário Newton Paiva, Brazil


Customer Service Techiniques at SENAC, Brazil


MBA Business Management at UNI-BH, Brazil



Accommodation assistant at The Montenotte Hotel, Ireland

Housekeeper accommodation.


Bar staff and drinks seller at Drinks2u, Ireland

To sell drinks, work in the Bar and cashier in the events, concerts and matches.

Jun/2014 - Dec/2017

Executive secretary at AMC Empreendimentos, Brazil

Responsible to investor relations. Office management.

Jul/2012 - Marc/2014

Customer service manager at Construtora Dínamo, Brazil

Face-to-face customer service. Worked for anticipate customer’s needs and ensure that service is provided to the level they require and beyond their expectations.

Marc/2006 - Jun/2012

Customer service manager at MRV Engenharia, Brazil

Face-to-face customer service; mananger telephonic customer service; crisis dealinger. Worked for anticipate customer’s needs and ensure that service is provided to beyond their expectations.

  • Updated 5 years ago