Elba María Díaz Mederos

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Sales assistant

Cork

Accustomed to working under pressure, I have several years of experience in customer service. I also consider myself a decisive person, with good spirit and able to solve problems easily. My main objective is to develop professionally and evolve in my sector, so I look for opportunities that allow me to do it, while trying to align myself completely with the company’s objectives. Further I can speak english and Spanish fluently.

Education

2013

Bachelor’s Degree in fine arts at Polytechnic university of Valencia

2015

Master’s degree in Artistic Production at Polytechnic university of Valencia

Experience

Jan 2016 / Currently

Au pair at Family

• Child minding (4, 8 and 11 years old).
• Organising daily schedules for children such as art and craft and
outdoor activities.
• Multitasking to achieve daily objectives.
• Maintaining good mood, tact and patience.

Dec 2017 / Jun 2018

Volunteer at Oxfam Charity shop,

Valuing second hand clothes and carrying out stock replenishment.
• Managing cash and payment systems in accordance with the shop.
• Ensuring all areas of the shop remain tidy at all times.
• Providing a friendly and helpful service to customers.

Oct 2014 - Oct 2015

Sales assistant at Natura selection, Valencia. Spain

• Assist with the sales process by maintaining a fully stocked store
• Maintaining outstanding store condition and visual merchandising standards
• Exhibited exceptional member and customer service.
• Consistently achieve all sales goals for the promotion at the store.
• Recommend and display offers that match customer needs.
• Accurately describe product features and benefits.

Jan 2014 - Jun 2014

Museum guide & Assistant at Baños del almirante Museum, Valencia, Spain

• Guide the visit groups explaining the story of Los Baños del Almirante.
• Organize the appointments and schedule of the visit groups.
• Providing a friendly and helpful service to visitors.
• Managing cash and payment systems in accordance with the museum.
• Immediately communicated visitors issues to manager.

Jun 2011 - Sept 2012

Sales Assistant at Mayoral, SC. Arena, Valencia

• Managing cash and payment systems in accordance with the shop procedures and policies.
• Exhibited exceptional member and customer service.
• Recommend and display items that match customer needs
• Immediately communicated costumers issues to manager.
• Consistently achieve all sales goals for Mayoral.
• Stock control and carrying out stock replenishment.

Jun 2005 - Sept 2007

Sales Assistant at Women’s secret, Siete Palmas, Las Palmas

Assist with the sales process by maintaining a fully stocked store
• Maintaining outstanding store condition and visual merchandising standards
• Exhibited exceptional member and customer service.
• Consistently achieve all sales goals for the promotion at the store.
• Recommend and display offers that match customer needs.
• Accurately describe product features and benefits.
• Immediately communicated costumers issues to manager.

  • Updated 4 years ago
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