Darina Kotseva

Darina Kotseva • 085 732 8475 • [email protected]

Highly experienced customer care professional, familiar in operating in busy enviroment, enthusiastic,loyal and with well developed communication skills. I have knowledgable of food safety & hygiene standarts and extensitve experience in retail industry. I am friendly, reliable and fast learner

Languages: -Bulgarian -English -Russian
-Reliable -Loyal -Good communication skills -Fast learner

Work History
On Board Attendant on Irish Rail Trains, 08/2009 to 01/2016 Rail Gourmet On Board Services Ltd – Cork, StateCork I was working as On Board Attendant on Irish Rail Trains. My main activities were the following: Cork-Dublin Intercity trains,on board work, catering on board ,managing train crew, providing services for travelling public,cash handling, stock taking and rotation. Managing Health &Safety Standarts on Board. I received full In -House Health & Safety training annually.

Childminder/Housekeeping, 01/2007 to 08/2009 Private house/ Family – Cork, Cork Looked afrer the children , preparing meals, planning a variety of play based activities,make sure that all hygiene, and health and safety standarts are met. General cleaning , housekeeping duties.

Waitress/Hostess, 03/2005 to 12/2006 Elamaris Hotel &Apartments – Pernera,Protaras, Cyprus Serving customers, Handling cash, opening and closing procedures, meeting and greeting guests .

Primary School Teacher, 04/1998 to 02/2005 Yordan Yovkov School – Staro Selo, Tutrakan Silistra Region Teaching children from Junior Infants to Fourth class. Planing, preparing and presenting lessons.

2017 Cork City Partnership Clg – Cork Ratail&Customer Services Training Programme

2017 Cork College of Commmerce – Cork Level5 Reception and Frontline Office Skills