Name: Daniels Upenieks
Address: 7A Meadow Heights, The Meadows, Holly Hill, Cork City, Co.Cork
Date of birth: 28/10/1999
Phone number: 089 247 5200
Email: [email protected]
I am energetic, responsible and ambitious person. I can highly recommend myself as a reliable and punctual person. I have a responsible approach to any task given or any situation I am dealing with. I can contribute into work by working in a team with other people to achieve a certain objective on time with good quality. Over time and with the flow of experience I can demonstrate ability to work on my own and handle the tasks without any doubt. As a person I am a fast learner and I am always willing to find out something new and improve my skills.
Job title: Warehouse Operative
Date: 5th February 2018 – 24 April 2018
Employer: Tesco Distribution Centre,
Flexsource Recruitment Agency
Jevgenijs Filipovs (Manager)
086 030 4411
Duties: Picking orders for multiple Tesco stores around Ireland, using MHE (Manual Handling Equipment)
Manually stacking items, using wrist computers and scanners.
Job title: Customer Support Specialist (Russian and English)
Date: 30th July 2018 – 11th March 2019
Employer: VoxPro Group powered by TELUS International
VoxPro Campus 1 building, Mahon, Cork
Duties: Delivering excellent customer service, receiving inbound and making outbound calls. Dealing with different sort of customer queries and complaints over both phone and email form. Investigating issues and cases that have arised. Coming up with own solutions and best choices to provide excellent customer service.
Job title: Data analyst (Russian)
Date: 5th April 2019 – Present
Employer: Lionbridge International Unlimited Company
Apple Holly Hill Campus, Cork
Duties: Analysing and processing of user queries and search intents. Labelling and organising data into specific groups, correcting and reviewing any misunderstandings of the user intent. Reporting to the project manager.
2006-2012 Livanu 2.Vidusskola, Latvia.
2012-2013 Aston Village ETNS Primary School, Drogheda, Co. Louth.
2013-2017 St. Joseph’s Secondary School, Drogheda, Co. Louth.
● Excellent IT skills in software such as Microsoft Office Word, Excel, PowerPoint.
● English – fluent.
● Russian – native.
● Latvian – fluent.
I enjoy socialising with friends and new people I meet, taking part in life of my family. Interested in some sports such as boxing and hockey. Interested in cars, enjoy doing something with cars, discussing them.