Chloe Desmond
}Chloe Desmond
3 Sea View Place, Windmill Hill Youghal ,Co Cork
Email: [email protected]
Mobile:0857303571
PERSONAL PROFILE
I am a well presented young girl with exceptional customer service skills, and the ability to provide an effective service, Experienced in working under pressure in a quick paced fast moving environment. I have always worked efficiently and well as part of a team or on my own initiative. I am good with multi-tasking and have excellent communication skills and love to meet new people.
Key Skills
~ A friendly and welcoming manor
~ Excellent telephone manner
~ Smart, presentable appearance
~ Good IT skills, Excel, Email and Internet
EDUCATION/TRAINING
ITEC Beauty Specialist Diploma
FETAC Level 6 Advanced Certificate in Beauty Therapy Sept’12- Aug’13
I.T.E.C Skincare and Eye Treatment
I.T.E.C Professional conduct and business awareness
I.T.E.C Manicure and Pedicure – beauty specialist diploma
I.T.E.C Waxing – beauty specialist diploma
I.T.E.C diploma in facial electrical treatments
I.T.E.C diploma in anatomy and physiology
I.T.E.C diploma in holistic massage
I.T.E.C diploma in epilation
F.E.T.A.C – beauty therapy workplace skills
Bunscoil Mhuire, Primary School, Youghal, Co Cork Sept’95 – June’02
Colaiste Éoin, Youghal, Co. Cork Sept’02 – May’04
Pobalscoil Na Trionoide, Secondary School, Youghal , Co. Cork Sept’04 – May’10
The change of secondary schools in 2004 was due to the amalgamation of all secondary schools in Youghal.
CAREER SUMMARY
Midleton Fitness February 2018 – Currently Working
Receptionist
~ Greet and welcome guests as soon as they arrive at the office
~ answer, screen and forward incoming calls
~ Provide basic and accurate information in person and via phone/email
~ keep updated records of all memberships yearly/monthly/daily
~ perform other clerical receptionist duties such as filing and photocopying
~ Schedule in clients personal appointments
Dennehy’s Health and Fitness June 2016 – February 2018
Front Of House Position & Head Of Sales Team
~ Deliver a professional greeting to clients and visitors to the highest standard
~ Respond to general customer enquires
~ Answering the phone and taking personal bookings
~ Taking and recording messages for fellow work colleges
~ Working in a very busy environment and being able to work at a fast pace
~ Taking member monthly / daily payments and working with hectic excels
~ Working with large filing units and keeping on top of organization
~ Recording major monthly reports and setting monthly targets
~ Training in new members of staff on a one to one basis
~ Opening and closing the premises
Tangled Hair Salon Youghal April 2015 – February 2016
Second Year Trainee Hairdresser
~ Friendly manor dealing with the public
~ Washing clients hair
~ Answering the phone and taking bookings from clients
~ Organizing clients record cards
~ Updating clients record cards
~ Blow drying clients hair
Tone And Tan Beauty Salon Youghal June 2015 – August 216
Beauty Salon Receptionist
~ Answering the phone and taking bookings from clients
~ Updating clients record cards and loyalty cards
~ Friendly and welcoming manor dealing with the public
Ross Cashman Electrical, June 2014 – Present
Part – Time Office Duties
~ Filing invoices, Vat and tax returns
~ Checking stock orders
Centra Supermarket Youghal, Aug ’12 – April 2015
Part – Time Cashier
~ Sales Assistant on Cash Register
~ Maintaining cleanliness and appearance of checkout
~ Resolve customer compliments
Verve Marketing, Promotion Agency June 2012 – July 2013
Part – Time Promotional Work
~ Drive consumer demand for a product, Service , brand or concept by directly interacting with potential consumers
~ Increasing product awareness
~ Providing product information
~ Handing items to consumer, such as samples , small gift or printed information
Centra Supermarket Youghal 2007 – 2010
Part – Time Deli Assistant
~ Preparing food
~ Serving customers
~ Managing Waste
~ Responsible for maintaining the cleanliness and appearance of the deli.
Clodagh’s Deli, North Main Street, Youghal, Nov’06 – July ‘07
Part – Time Shop Assistant
~ Respond to general customer enquire
~ Stocking Shelves
~ Cleaning
HOBBIES AND INTERESTS
I have won various medals for athletics and ladies football. I love most sports be it
Watching or taking part in. I have huge interest in keeping fit and attend my local
Gym regularly. I am always up for new challenges and love to take part in social
Events.
REFERENCES
Miss Danielle Williamson, Manager of Front of House , Dennehy’s Health and
Fitness, Douglas Village Shopping Centre, Douglas, Cork
Mob: 0863676648
Mr. Fenton Cashman, Manager, Aspels Centra, Killeagh Road, Youghal, Co. Cork
Tel: (024/91013) Mob: (087/6192797)
Mr. Ross Cashman, Owner Of Ross Cashman Electrical, Youghal, Co. Cork
Tel: (0871248091)