Anna Soponska

EXPERIENCE
Saffron Indian Restaurant, Midleton – Food & Beverage Assistant
December 2017 – Present

Dealing with customers face to face & over telephone. Cash handling, food & beverage serving .

Clayton Hotel, Cork City – Food & Beverage Assistant
October 2017 – December 2017 ( Casual Staff Member)

KOTO Asian Street Food – Food & Beverage Assistant
October 2017- October 2017

Customer service, cash handling. Serving of food & beverages.

Castlemartyr Resort, Castlemartyr, Co.Cork – Food & Beverage Assistant
March 2017 – October 2017
Provide excellent customer service. Dealing with customers face to face & telephone. Cash handling. Serve food & beverages.

Vibes & Scribes, 21 Lavitt’s Quay, Cork — Shop Assistant
February 2017
Assisting customers in order to help them find what they need. Ensuring stock levels are well maintained.Arranging window displays.

WESA Reisen, Berlin, Germany — Travel Agent
November 2016
Face to face & telephone customer advice. Determining an itinerary, arranging for tour escorts. Making travel and accommodation reservations. Quoting holidays and converting these to bookings.

Stadt Brakel, Brakel, Germany –

February 2016

Event management and organisation

Midleton Park Hotel, Midleton – Food & Beverage

November 2015

Provide customer service. Take orders. Serve food and beverages.

EDUCATION

St.John’s Central College, Cork City — Travel & Business
September 2015 – May 2017
QQI6 September 2016 – May 2017 – Awarded Distinction

Completed QQI5 – May 2016 – Awarded Distinction

St. Colman’s Community College, Midleton — Leaving Certificate 2014
September 2009 – May 2014
Leaving Certificate

SKILLS
Adaptability, Critical & creative thinking, Complex problem solving, Excellent knowledge of GDS, Leadership, Interpersonal communication skills
AWARDS
First Aid – Certified in Occupational First Aid.

EUROPASS – Successfully completed Erasmus Mobility Project in Brakel, Germany

QQI5 + QQI6  – Tourism & Business

LANGUAGES
C2 – English, Polish

B1 – German

A1- French, Spanish

INTERESTS & HOBBIES

I have a passion for travel and learning new languages. I have a huge interest in music and music culture.

Learn and experience new aspects of different work environments.