Address: Knockpogue, Waterfall, Near Cork, Cork.
Mobile: 087 2310707 DOB: 05/04/1996
Email: [email protected]
I consider myself to be a very charismatic and outgoing person. I have keen interested in Business with an ardent desire to contribute to the success of any workplace. I am a warm welcoming person with excellent communication skills. I excel in areas which involve multitasking, organising and communicating. Excellent time keeper and can be quite innovative.
EDUCATION & TRAINING:
September 2014 – present University College Cork
Commerce Bachelor’s Degree – Second Class Honours Grade 1 (4th Year)
Accounting/Finance, Business Maths & Statistics, Management, Food Business & Development. Management Information Systems, Business Economics, Government, Marketing and Law
2008 – 2014 Ballincollig Community School
Leaving Cert 460 Points: Business A1, Accounting B1
September 2014 – present Crossbarry Inn: Bartender
Dealing with customers queries and complaints
Cash handling and operating cash register
Maintaining and keeping the bar and clean
Customer area clean
May 2015 – May 2016 Abtran: Billing Specialist
Working with Oracle Billing System
Dealing with customer queries, complaints and problems
Taking payments and took part in a collections campaign
Organisational and Teamwork Skills
Working with excel and Citrix.
May 2016 – July 2016 The Landing at Sunset Island: Server (Maryland, US)
Working in an extremely fast paced environment
Serving high maintenance customers on day to day basis
Dealt with employees tip out at the end of shifts
Organisational and Teamwork Skills
September 2016 February 2017 Abtran: Sky Sales Advisor
Selling sky packages to existing customers
Promoting and up keeping image of brand.
Providing Customer Service for the client
March 2017 – September 2017 PricewaterhouseCoopers: Tax and legal Services Co-op
Specialised in the VAT and Customs and trade departments.
Worked with numerous domestic and International clients.
Teamwork and Time keeping skills essential to meet project deadlines.
Developing professional scepticism in the professional services environment.
March 2018 – Present Lites Group: Field Sales Representative
Informing and persuading consumers to purchase product
Providing customer with high quality customer service
Dealing with the supplier daily
Timekeeping and self-motivational skills
Additional Work Experience
Cúl camp coach for Ballinhassig GAA Club. Coaching kids for three years. 2012-2014
I also help on my family farm, tending to the livestock and helping with the financial transaction records.
Plaque for outstanding grade in Leaving Cert Business
Received overall Principal Award in 6th year
5th year Students and Teachers student of the year
Parchment from UCC for outstanding grade in Business Junior Cert
Fully Garda vetted
Full Driving Licence
Received a Munster GAA Bursary for my Work done with UCC Camogie
INTERESTS / VOLUNTARY WORK:
Appointed First Year Rep of UCC Commerce Society
Member of the SHARE Executive Committee 2012-2013
Interested in all sports
Player and member of Ballinhassig GAA and provided coaching to underage
PRO for Camogie Club Ballinhassig
Manager of UCC Intermediate Camogie Team 2014-2016
In 2013, I volunteered and travelled to Calcutta to give aid to the slum and street Children as well as raising €3500 for the charity
SKILLS & COMPETENCIES:
Computer Skills: Use all software as part of my work as a Tax assistant preparing spreadsheets, project updates, and VAT returns e.g. Excel, Word
Teamwork: As both player and member of Ballinhassig GAA Club and member of Ballinhassig Camogie Club teamwork is essential. I have also participated in class and work projects where we worked in teams e.g. Market research project where we received 70%
Leadership & Using Initiative: Being manager of a team of player requires one to be a leader and give the best direction possible. I was also team captain for my team in Abtran for a period.
Communication: In my Work experiences I have has to deal with customer both face to face and over the phone. I have had to deal with all types of customers irate, friendly etc. Communication is key in keeping the customer satisfied.
Time Management: In a customer service agency time keeping is essential because of this my time keeping has been hugely improved. I have also always met deadlines in good time for college projects. Meeting targets on a timed basis e.g. number of houses visited over a duration of time.
References available on request