Trade Counter Sales Assistant, Heat Merchants, Cork

Heat Merchants have a fantastic opportunity for a Trade Counter Sales Assistant to join the team at their branch in Pouladuff, Cork . This is an ideal opportunity for an enthusiastic candidate to join a successful organisation known for its excellent reputation in the plumbing & heating Industry.

BENEFITS:

• Excellent remuneration package
• Bonus Scheme (Performance related)
• Commission (Products Plus Sales Incentive Scheme)
• No late nights, No working on Sundays/Bank holidays
• Life cover
• Employer Contribution to pension scheme
• Sick Pay Scheme
• 21 days annual leave (Increases with Service to a max of 25)
• EAP (Employee Assistance Programme)
• Wellness Initiatives
• Further education support
• Career Progression
• Store discount

OVERALL PURPOSE OF THE JOB

The Counter Sales Assistant will be responsible for dealing with the day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch.

JOB SPECIFICATION

• Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations and ensure maximum level of sales and margin
• Offer alternative products, up-sell where possible, promote own brands and cross brand sales
• Understand customer’s expectations and needs
• Keep customers updated on orders and deliveries
• Monitor quotes won /lost
• Monitor customer orders and deliveries
• Stay updated with product knowledge and branch costs and targets
• Adhere to health, safety and environment rules and regulations
• Any other reasonable duties which may arise

Please note the above list is not intended to capture every detail of your role but the main areas of responsibility:

Person Specification

The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria.

Essential

• Previous customer facing experience in a trade environment
• Must be extremely customer focused and results driven
• Flexible approach to work
• Full clean valid driver’s license

Desirable

• Sales experience and/ or product knowledge in the heating and plumbing industry

Additional Information

Interested applicants should send their CV and a covering letter clearly outlining how they meet the requirements of the role.

Job Types: Full-time, Permanent

Benefits:

• Bike to work scheme
• Company pension
• Employee assistance program
• On-site parking
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Supplemental pay types:

• Overtime pay
• Performance bonus

Application question(s):

• Do you possess any customer service experience in the trade industry?

Work authorisation:

• Ireland (required)

Application deadline: 19/05/2023
Reference ID: HM/CW/TCSA