Tote Betting Service Staff, Greyhound Racing Ireland, Cork

  • Full Time
  • Cork
  • Posted 1 month ago

Greyhound Racing Ireland, Cork

Tote Betting Service Staff, Greyhound Racing Ireland, Cork
These roles are part time roles, approximately 3.5-8 hours per week, depending on the racing schedule at the assigned venue and may vary depending on the needs of the business.

Key Responsibilities and Duties:

  • Develop a good understanding of tote products and the range of bets available.
  • Process customer bets during a race night in advance of each race using the companies selected Tote Betting System.
  • Process winning bets and pay out winnings to customers.
  • Provide any relevant updates to customers such as non-runners and jackpot guarantees.
  • Up-sell additional products when appropriate.
  • Listen to any customer complaints on your section and pass on to management without delay.
  • Participate in daily briefings to discuss each events detail.
  • Provide excellent customer service to guests.
  • Reconcile nightly takings at the end of each shift and report any discrepancies to management.
  • Comply with all company procedures to include all statutory procedures- Fire Health and Safety, hygiene, internal audit.
  • To carry out any other reasonable task as assigned by management to meet with business needs.

Key Skills and Competencies:

  • At least 6 months gained demanding role with excellent problem solving and analytical skills.
  • Proficient in Microsoft Office suite particularly Excel & Word.
  • Fluency in English is essential.
  • Good interpersonal and communication skills.
  • A full driving licence is preferred.
  • Has the ability to work towards tight deadlines whilst using their own initiative.
  • Ability to learn quickly and work as part of a team.
  • Seeking a challenging work environment.

Job Types: Part-time, Permanent
Part-time hours: 3.5 per week


  • Employee assistance program


  • Weekend availability

Work Location: In person

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