Technical Support Engineer, Berkley Group, Cork

  • Full Time
  • Cork
  • Posted 1 month ago

Berkley Group, Cork

Technical Support Engineer, Berkley Group, Cork
Technical Support Engineer – Cork, Ireland

A multinational company in Cork is now looking for a Technical Support Engineer to join their team on a permanent basis.

The main function of the Technical Support Engineer is to deliver the best possible support experience for this company’s enterprise customers.

The Job:

  • Act as a trusted advisor owning and solving customers’ technical issues.
  • Give proactive technical assistance to customers on key products.
  • Continually meet the expectations and requirements of customers.
  • Get first-hand customer information and use it for improvements in products and services.
  • Develop and maintain effective relationships with customers and gain their trust and respect

Have you:

  • 2+ years of experience in Technical Support – particularly in the areas of information technology and/or security
  • Understanding of Cyber Security landscape and emerging threats
  • Experience with Microsoft Windows
  • Experience with Linux Operating Systems
  • Understanding of networks and network routing protocols and internet troubleshooting techniques (Routers, Switches, VPN, Intrusion Detections/Prevention, Firewall, Advanced Threat).
  • Applicants must be based in Ireland with full right to work on application – no visa support on offer.

This is an excellent opportunity to join an established company as it expands its Irish operations There are career progression opportunities. This is a permanent full-time role with excellent salary and benefits package

Berkley Business & Technology is a specialist consultancy, recruiting professionals for organizations throughout Ireland, UK & Europe; for more information go to www.berkley-group.com.

Job Types: Full-time, Permanent

Salary: €50,000.00-€55,000.00 per year

Benefits:

  • Company pension
  • Private medical insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Cork, County Cork: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you an EU citizen or hold a relevant working Visa?

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