Store Manager, Sandro Irlande, Cork

  • Full Time
  • Cork
  • Posted 2 months ago

Sandro Irlande, Cork

Store Manager, Sandro Irlande, Cork

General information

Organization

Join the Sandro family !

Joining Sandro means joining one of the leading ready-to-wear brands in the world. Created in 1984, the brand now boasts over 2800 employees across 41 different countries. Above all else, working at Sandro means being part of a family, with us our people are at the very heart of everything we do.
Each member of every team is a talent, and it is our talented teams that build our brand day after day. We are searching for personalities, not just CVs. We recruit the ambitious dream chasers, the passionate entrepreneurs. To think, to create and to grow, these are our core values, our common threads. Sandro is family, Sandro is Paris. Join us on our journey.

Sandro offers the same job opportunities to all, without distinction.
As such, all applications are considered only on the basis of competencies and experience.

Reference number

2022-14417

Date published

11/19/2022

Publication date

11/19/2022

Job details

Service

Retail / Sales

Job title

Store Manager – BT Cork

Contract

Permanent

Working hours

Full-time

Job description

We are looking for a Store Manager to efficiently manage the daily operation of the store, including sales, customer service, operations and administration, communication, merchandising, and team development.
Sales & Service

  • Meet personal and store sales targets
  • Assist in the tracking, monitoring, and communication of business results
  • Ensure an elevated level of sales and service is practiced by all associates; lead by example
  • Continue to develop personal sales techniques and assist in the development of

associates’ sales techniques to maximize sales

  • Ensure all sales related policies and procedures are maintained
  • Demonstrate an in-depth knowledge of the merchandise, and develop product

knowledge among the staff

  • Ensure all associates provide the highest level of customer service
  • Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
  • Resolve all client problems and complaints quickly and effectively
  • Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)

Operations

  • Ensuring all Policies & Procedures are compliant
  • Support staff training in all areas of appropriate register usage and maintenance
  • Understand and properly execute all management register functions
  • Participate in inventories
  • Understand and execute cash control procedures
  • Support the store in minimising stock loss by following the loss prevention policies, procedures and action plans.

Merchandising

  • Assist in the implementation and maintenance of all merchandising/visual directives
  • Ensure the sales floor is neat, clean, organized and reflects the correct visual image at all times
  • Ensure deliveries are properly processed in a timely manner
  • Identify and communicate product concerns in a timely manner
  • Communicate inventory needs to support the business goal

Human Resources

  • To recruit, train and develop staff
  • Ensuring the integrity of payroll and the payroll process
  • Continually evaluate the performance of each employee and provide constant feedback to ensure results
  • Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary
  • Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

Profile

You have more than 2 years of experience in management in the premium/luxury retail industry.
You are passionate about fashion and familiar of fashion trends.
You can demonstrate good sense for business.
You have an excellent sense for customer service.
You are able to supervise and motivate a team.
You are willing to take on challenges.

Job location

Job location

Europe, Ireland, Cork city

Applicant criteria

Minimum level of education required

N/A

Minimum level of experience required

3 years or more

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