Retail Regional Manager, Butlers Chocolates, Cork

  • Full Time
  • Cork
  • Posted 2 months ago

Butlers Chocolates, Cork

Retail Regional Manager, Butlers Chocolates, Cork

Job Title: Butlers Chocolate Café Regional Manager
Butlers Chocolates is Ireland’s leading independent premium chocolate producer. With 27 Butlers Chocolate Cafes across Ireland, Butlers is 100% Irish family owned and everything it achieves is the result of teamwork and the pursuit of a common goal; to create the most delicious chocolates and to look after all of our customers to the best of our ability.

We are seeking a Regional Manager to manage and lead the teams in our Cork, Galway and Limerick Cafés. A successful Regional Manager should be able to allocate their time and energy in an effective manner, such that all cafés benefit from their expertise.

Key Responsibilities/Duties

  • Monitor and achieve sales targets working with the team on sales optimisation, margins, waste and other KPIs across your store network
  • Provide guidance, support, and training to store managers and internal teams, fostering a positive and motivated work environment that represents the company values and standards
  • Ensure exceptional customer service standards across all locations
  • Drive, audit and manage store standards across the three pillars of the business
  • Support stores to ensure that the fresh food /coffee/ chocolates offerings represent best practice and the brand position
  • Ensure the stores in your region adhere to health and safety regulations, food handling standards, and employment law regulations.
  • Maintain open lines of communication with senior management, report on performance metrics, and propose improvements.
  • Sharing company initiatives in an engaging and inspiring environment

Qualifications/Experienced & Skills Required

  • Relevant third level qualification in Management, Training or Retail/Hospitality
  • 5+ years’ experience at Management level within the retail/hospitality sector including staff training
  • Ability to travel between assigned locations as needed with full driving licence
  • Must possess excellent communication, time management and organisation skills and be a mentor to Managers.
  • Experience leading and motivating teams through change, including process improvement & development.
  • Previous experience in a fast-paced environment
  • Strong supervisory, interpersonal and collaborative skills

To apply for this position, please email your CV and a cover letter to [email protected]

Job Types: Permanent, Full-time


  • Company car
  • Employee assistance program
  • Employee discount
  • Store discount
  • Work from home


  • Monday to Friday

Supplemental pay types:

  • Bonus pay


  • Retail Management: 3 years (preferred)
  • Hospitality: 3 years (preferred)


  • English (required)

Work Location: On the road

Application deadline: 15/10/2023
Reference ID: RM1023C
Expected start date: 23/10/2023

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