Restaurant Host, The Montenotte Hotel, Cork

  • Full Time
  • Cork
  • Posted 1 month ago

The Montenotte Hotel, Cork

Restaurant Host, The Montenotte Hotel, Cork
The Montenotte Hotel is an independent, privately-owned, luxury destination hotel situated in the heart of Cork. Built within a former 18thCentury residence of a Merchant Prince, The Montenotte Hotel has a rich heritage that has been preserved throughout the years and updated with a contemporary twist, decadent detailing, and a luxurious finish. Offering guests unrivalled views of the city and harbour, The Montenotte Hotel strives to continuously innovate, to create memorable experiences for guests, to surprise and savour around every corner; offering all guests the luxury to rest and play, enjoying a truly urban escape experience.

The Montenotte Hotel is a proud member of the prestigious, Small Luxury Hotels of the World (SLH).

Property summary:

  • 107 stylish guestrooms and suites and 26 self-catering apartments
  • Landscaped Victorian sunken gardens and Woodlands that overlook the port of Cork and the city
  • Cameo Cinema – our own private in-house 50-seater cinema offering nightly movies complimentary for all guests
  • The Gallery Suite – a private meeting and banqueting suite for up to 60 guests
  • Bellevue Spa – a luxurious award-winning spa with six treatment rooms, offering a range of rejuvenating, holistic and relaxing treatments
  • Motion Health Club – with a 20m indoor swimming pool, sauna, steam room, jacuzzi and state-of-the-art gym with fitness
  • Launching in Late 2023, The Montenotte Hotel will be opening The Woodland Suite Experience which will epitomise a sense of escape for guests. Nestled within the beauty of the Irish landscape, high above Cork’s port, these exclusive cocoons will enhance a sense of exploration and experience, evoking harmony, and calm. Designed with nature at its very core, each environment will feature an inherent luxury, understated elegance, design sensibility and complete exclusivity.

We are now looking fora Hostto join the team!

Main Responsibilities of Host:

  • To follow agreed Brand Standards for service of Food & Beverage.
  • To serve all our guests in a friendly, efficient and professional manner.
  • To ensure cleanliness levels are maintained to a high standard in the bar and restaurant.
  • To greet all guests in a warm and friendly manner.
  • To ensure the correct uniform including name badge is worn at all times.
  • All staff should be presentable at all times and in adherence to the grooming standards in the staff handbook.
  • To deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times.
  • To ensure any complaints and incidents are brought to your manager or supervisors’ attention at the time.

Main Responsibilities of
Food & Beverage Hosts:

  • To welcome guests in a warm and friendly manner.
  • To ascertains their dining/lodging needs.
  • To seat guests and manage the seating chart.
  • To monitor the restaurant activity to determine seating and dining flow.
  • To respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • To perform opening and closing duties, as needed.
  • To assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • To help fellow team members and other departments wherever necessary to maintain positive working relationships.

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