Receptionist, The Montenotte Hotel, Cork

  • Full Time
  • Cork
  • Posted 2 months ago

The Montenotte Hotel, Cork

Receptionist, The Montenotte Hotel, Cork

We are a family-owned vibrant multi-award winning, design-led 4-star destination hotel with an eclectic vibe and a strong sense of fun with spectacular unrivalled views of Cork City.

  • 107 Guestrooms and 26 Self-Catering Apartments
  • Cameo Cinema
  • Motion Health Club with 20m indoor Swimming Pool and Gym
  • Bellevue Spa
  • Panorama Bistro and heated outdoor Botanical Terrace
  • The Gallery Meeting & Banqueting Suite
  • Victorian Gardens & Woodlands
  • Car-parking, Wi-Fi, and Press Reader
  • Rooftop Bar & Terrace

We are now looking fora Receptionistto join the team!

Main Responsabilities:

  • Working as part of the Front Office Team to offer a high level of customer service.
  • Checking in and out guests on arrival and departure.
  • Dealing with enquiries via telephone and email;
  • Processing of reservations, cancellations and modifications promptly.
  • Promote upselling and general sales within the department and ensuring maximum revenue is generated.
  • Ensure all daily reports are completed before the agreed time.
  • To take the responsibility for the checking of bills, invoicing to FIT & Tour operators.
  • To liaise with Senior Management with regard to guest queries or issues.
  • To assist guests with transport & luggage in a courteous and professional manner

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