Receptionist, The Montenotte Hotel, Cork

We are a family-owned vibrant multi-award winning, design-led 4-star destination hotel with an eclectic vibe and a strong sense of fun with spectacular unrivalled views of Cork City.

• 107 Guestrooms and 26 Self-Catering Apartments
• Cameo Cinema
• Motion Health Club with 20m indoor Swimming Pool and Gym
• Bellevue Spa
• Panorama Bistro and heated outdoor Botanical Terrace
• The Gallery Meeting & Banqueting Suite
• Victorian Gardens & Woodlands
• Car-parking, Wi-Fi, and Press Reader
• Rooftop Bar & Terrace

We are now looking fora Receptionistto join the team!

Main Responsabilities:

• Working as part of the Front Office Team to offer a high level of customer service.
• Checking in and out guests on arrival and departure.
• Dealing with enquiries via telephone and email;
• Processing of reservations, cancellations and modifications promptly.
• Promote upselling and general sales within the department and ensuring maximum revenue is generated.
• Ensure all daily reports are completed before the agreed time.
• To take the responsibility for the checking of bills, invoicing to FIT & Tour operators.
• To liaise with Senior Management with regard to guest queries or issues.
• To assist guests with transport & luggage in a courteous and professional manner