Department Manager, Penneys, Cork

  • Full Time
  • Cork
  • Posted 2 months ago

Penneys, Cork

Department Manager, Penneys, Cork
Within the Cork rea ( Patricks & Wilton ) we are recruiting for Department Managers.

Sales and Commercial Focus – Maximising sales, opportunities and performance • Drive and monitor sales in your department ensuring that all targets are met • Ensure all department sales reports are checked daily/weekly and action taken where appropriate • Using all available reports maintain a full knowledge of department sales figures, budgets and SPV (Selling Price Variance) to maximise performance • Mark down individual items of stock in line with company policy, in a timely manner and monitor to ensure sell through • Understand the market by monitoring the local area and competitor activity to maintain competitive advantage • Communicate and promote Primark’s Corporate Social Responsibility policy Stock Management – Managing stock file so as to minimise cost • Ensure stock levels are sufficient to maximise sales across department, through effective use of the Stock Replenishment System (PSR) system • Be fully aware of stock in your department and use available information resources to ensure stock is displayed in line with sales and that best sellers are promoted • Monitor the performance of new lines and replenish stock to ensure sufficient cover in your department to deliver maximum sales performance • Implement relevant systems and procedures to minimise stock loss and ensure it is within company limits People – Recruiting, leading and motivating team to achieve company standards • Optimise staff morale and promote a positive work environment whilst ensuring staff are fully aware of their obligations in relation to company policies • In conjunction with supervisors compile daily plans for staff coverage and rotas • Communicate with and work alongside staff and supervisors to achieve required results • Gain understanding of all areas of the store and company strategy • Develop management and people management skills • Work in conjunction with the store manager to achieve targets and timescales set in the Management Development Programme • Develop own capability by using all Management resources to learn new systems and procedures Merchandising – Delivering excellent visual standards • Ensure that high visual merchandising standards are sustained in line with the Store Operations Manual across the department and visual impact is optimised in order to attract sales • Ensure levels of stock are maintained and merchandised in line with company guidelines to maximise sales • Ensure department presentation, point of sale and ticketing is consistent and in line with legislative requirements and company policy and procedures • Carry out department inspections daily Operating Standards – Consistently deliver against company expectations and policy • Implement systems and procedures to maintain operational standards in line with the Store Operations Manual and all other procedural guidelines • Maintain standards throughout the day ensure recovery is completed daily • Ensure compliance with the company refund procedure and daily refund checks Customer Service – Leading the team to deliver excellent customer service • Ensure staff are demonstrating excellent customer service standards at all times • In the event of a customer complaint or query react in a professional and courteous manner, elevating the issue to senior management where necessary • Ensure compliance with the company refund procedure and daily refund checks Environment, Health & Safety – Overall store responsibility for ensuring H&S standards are adhered to • Maintain an up- to-date understanding of relevant legislation to produce a safe working environment across your departments • Ensure all EHS records and documentation are maintained within company guidelines • Ensure compliance with legislation associated with fire prevention and the protection of people and property in the event of a fire • Accountable for staff being fully conversant and comply with Health & Safety at work provisions • Be alert to any potential hazards across your departments Security – Preventing company property loss, theft or abuse • Responsibility for holding store keys and being available for emergency callout • Ensure staff in the department are fully aware of and complying with company policies regarding security • Accountable for securing all cash, stock and property • Follow appropriate company policies regarding customer or staff theft • Comply with company procedures on staff searches Skills/Knowledge/Experience: • 3 years retail experience in a sales/service, supervisory or management capacity • 2 years fashion value retail experience • 2 years team leadership experience

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